Coordinator, Operations Associate
Delivery Hero · Faisalabad, , Pakistan
Candidature directe sur le site carrière de Delivery Hero — sans créer de compte.
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À propos du poste
- The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.
- Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis.
- Responsible for steering the warehouse operations to the agreed SLAs and KPIs.
- Proactively recommend and implement operational goals, objectives, and process improvements.
- Manage Workplace Safety & Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety & health risk assessment.
- Allocate resources to ensure optimal efficiency (scheduling).
- Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goods.
- Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits.
- Effectively ensure that the implementation of policies, procedures and work standards are met.
- Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager.
- Ensure warehouse housekeeping and workplace safety.
- Ensure timely dispatch of orders with 100% accuracy.
- Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.
- Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda riders.
- Bachelor’s degree from a reputable university.
- Strong foundation in operations and first principles (supply chain, customer service, JIT, Six Sigma).
- Knowledge of local industry regulations and compliance.
- Proven stakeholder management across vendors, delivery teams, and communities.
- Working knowledge of operational KPIs and performance metrics.
- Experience with Warehouse Management Systems, demand forecasting, and replenishment tools.
- Strong manpower planning and scheduling capabilities in dynamic environments.
- Experience in sales and account management, including driving revenue, managing key accounts, and improving client retention.
- Self-driven with the ability to work independently.
- Excellent communication and interpersonal skills.
Recevez les prochaines offres comme celle-ci par email
Une alerte gratuite pour postuler avant la foule — les offres arrivent en direct des pages carrière. Désinscription en un clic.