Head of Trust & Transparency

At bunq, Eva trusts us with her money across 30+ countries — and that trust is only worth something if the legal framework behind it is airtight, proactive, and scales as fast as we do. We're hiring a Head of Trust & Transparency to own the pillar end-to-end: the strategy, the team, the AI-first operating model, and the accountability that makes all of it run without the Head of Legal in the loop every day.

Take Ownership.

This role is the missing layer between legal strategy and operational execution, and you're here to close that gap permanently. Here's what you'll be solving from day one:

• Build the operating model that sets the Head of Legal free. Right now, strategic direction doesn't reliably reach the team, and operational signals don't reliably reach the top. You'll design and own the translation layer: quarterly priorities into team KPIs, weekly synthesis up, and clear escalation thresholds so the Head of Legal only sees decisions only she can make.

• Scale T&T review capacity 5x without 5x headcount. The AI tooling exists — but it isn't systematised into a scalable operating model. You'll take ownership of existing AI tools for T&C review, contract review, and regulatory monitoring, and redesign them into end-to-end AI-first workflows with human sign-off at defined thresholds.

• Own quality, not just velocity. KPIs tell you if work is on time — they don't tell you if it's good. You'll define what "good" looks like for each T&T ownership, build a quality review cadence, and give feedback that raises the bar without creating a second bottleneck.