Middleware Operations Engineer (Kafka/Qlik/Cloudera)

We are looking for a Middleware Operations Engineer to join a dynamic team supporting critical data platforms in a production environment. This role focuses on ensuring the stability and performance of Kafka and Qlik Replicate platforms, contributing to operational excellence and incident resolution within a demanding and regulated environment.

Key Responsibilities

• Support daily operations of Kafka and Qlik Replicate platforms
• Monitor production environments and ensure system availability and performance
• Troubleshoot incidents and perform root cause analysis
• Handle service requests, standard changes, and operational tasks
• Work within an L2 support model with a high level of autonomy
• Analyze logs and use monitoring tools to identify and resolve issues
• Maintain operational documentation and follow best practices
• Collaborate with internal teams, ensuring clear communication and quality handovers
• Contribute to strengthening Qlik operational capabilities and Kafka production support
• Gradually develop understanding of Cloudera platform dependencies

Requirements

• 3+ years of experience in production support, middleware operations, or platform operations
• Experience in banking or other critical production environments
• Proven experience with Kafka administration or support
• Hands-on experience with Qlik Replicate or similar CDC/replication tools
• Good understanding of incident management, monitoring, and operational procedures
• Knowledge of Linux systems and log analysis
• Experience working in L2 support environments with autonomy

Nice to Have

• Exposure to Cloudera environments
• Knowledge of database replication concepts

Additional Requirements

• Strong communication and collaboration skills
• Experience with ticketing and incident management tools
• Proficiency in English (C1 mandatory)
• Basic proficiency in French (A1 mandatory)