Senior CEO Office Lead (x/f/m)

What you’ll do

As our Senior CEO Office Lead, your mission will be to serve as the strategic business partner to Doctolib's CEO, operating at the intersection of product, business, and organisational transformation.

Doctolib is entering a new chapter: AI is reshaping healthcare faster than any other sector, and we are accelerating our transformation to lead this shift. In this role, you will be at the very heart of that journey, directly shaping the decisions that will define Doctolib's next phase of growth. Reporting to the Chief of Staff, you will drive some of the company's most critical strategic priorities: accelerating our AI-first transformation, steering performance across all markets, supporting product delivery across markets, and shaping organisational design for growth. As an operational strategist, you will remove friction, enable execution, and keep the organisation aligned on what matters most.

This is an opportunity to get a 360° view of how a company is built and run, with direct influence on strategy and execution at the highest level. For those with an entrepreneurial mindset, there is no better place to understand what it takes to lead a mission-driven company at scale, and to grow alongside it.

Your responsibilities include but are not limited to:

Executive governance & coordination

• Ensure CEO's strategic time allocation and efficient decision making: anticipate needs, structure decisions, eliminate friction in cross-functional collaboration
• Lead CEO's external engagement strategy: media positioning, investor relations, public affairs, strategic partnerships, customer relationships
• Lead CEO's internal communication and ensure alignment across leadership
• Serve as trusted advisor: think through complex tradeoffs, challenge assumptions, surface blind spots
• Prepare and coordinate Management meetings: own agenda-setting, pre-reads, facilitation, follow-through, and decision tracking

Performance steering

• Steer business performance across our key markets; synthesize insights and surface risks or opportunities to CEO and ExCo
• Maintain deep visibility into product delivery: track progress against roadmap, identify blockers, escalate risks
• Prepare data-driven readouts and strategic memos for CEO and ExCo on business performance, market dynamics, and competitive positioning
• Support major business development efforts: large-account partnerships, country launches, operational scaling

AI & Product strategy

• Drive Doctolib's transformation to an AI-first company, working with product, engineering, business, and core services to embed AI into workflows and empower leaders
• Serve as a trusted sparring partner to T&P teams on product strategy

Operational enablement & Organizational design

• Remove bottlenecks and facilitate cross-departmental collaboration to drive execution
• Shape organizational structure to support growth and AI transformation; lead or support critical org design initiatives
• Support in the hiring of selected senior leaders
• Own senior leader onboarding and ensure 100-day plans deliver impact
• Coach and develop senior leaders on strategic priorities, decision-making, and personal effectiveness
• Ensure ExCo and Senior Leaders operate with clarity, alignment, and execution excellence

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Are fluent in French and English. German is a plus.
• Have 8+ years in a strategic business role: a proven track record as Chief of Staff, management consultant, business or operations leader in a high-growth tech company
• Have led complex, cross-functional projects in fast-moving environments
• Understand product topics well enough to engage credibly with product, engineering, and business leaders
• Combine strong business acumen with analytical rigor: you are comfortable with P&L ownership, revenue drivers, pricing strategy, and customer/partnership dynamics - and can translate complex data into clear strategic insights for senior leadership. 
• Demonstrate excellent judgment and executive presence: senior leaders trust your counsel and you can influence without formal authority
• Are humble, service-oriented, and comfortable operating behind the scenes while helping leaders and teams be more effective

Now it would be fantastic if you:

• Have experience in healthcare, B2B SaaS, or a mission-driven company
• Have worked in a scale-up or multi-market environment 
• Are familiar with AI/ML and its business applications
• Have previous experience working directly with a CEO, founder, or executive committee

What we offer

• Free comprehensive health insurance (basic package) for you and your children
• 25 days of paid vacation per year, plus up to 14 days of RTT
• Free mental health and coaching services through our partner Moka.care
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib
• A subsidy from the work council to refund part of the membership to a sport club or a creative class
• 50% reimbursement of your public transport subscription
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
• Parent Care Program: receive one additional month of leave on top of the legal parental leave
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support

The interview process

• Interview with our recruitment team (45 min remote) - background, motivation, and role fit
• Hiring Manager Interview with the Chief of Staff (1h remote) - your approach to strategic prioritization and operational leadership
• Business Case (1h30 onsite) - how you'd handle a real strategic challenge we face
• Final Interview with CEO (30 min) - vision alignment, working style, mutual fit
• Reference checks - with previous executives or peers who can speak to your impact

Job details

• Permanent position
• Full-Time
• Levallois-Perret, France (HQ) 
• Start date: as soon as you’re available 
• Primarily office-based (1 remote day per week)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

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