[BD] IT Global Support Intern

• Support customers in problem solving via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI (would be trained later)
• Contribute to problem investigation, change management
• Working on Oracle PL/SQL
• Support for new feature release, hot-fixed
• Maintain and manage the application servers (Post production)
• Other tasks and activities related to the current job can be assigned by line-manager

• Undergraduate student in IT/ Computer Science or relevant background
• Ability to communicate effectively in English, both oral and written
• Have knowledge of SQL, PL/SQL
• To be trained in process know how (Incident, Problem, Change Management)
• Flexible and able to support in CET time zone if required (1:00PM - 10:00PM)
• Have ability to work under pressure during peak periods and respecting the deadlines
• Have teamwork spirit, pro-active to support, share workload, document/share the knowledge, open mindset and continuous improvement.
• Strong communication, interpersonal and intercultural skills

WHY BOSCH?

Because we do not just follow trends, we create them. Together we turn ideas into reality, working every day to make the world of tomorrow a better place.

Do you set high expectations for your learning journey? So do we. At Bosch, you’ll explore, grow, and challenge yourself in a dynamic and innovative environment.

Internship Benefits & Learning Opportunities at Bosch

• Monthly Internship Allowance, plus Meal and Parking support.
• 1 paid leave day + 1 sick leave day for each internship month.
• 1 birthday leave day if your birthday falls during the internship period.
• Accident insurance provided throughout the internship.
• Opportunity to observe and engage in international projects and innovation.
• Access to our diverse training programs which surely help strengthen both your personal and professionalism.
• Participation in various company activities such as football, yoga, badminton, and team building.