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CRM Specialist

farfetch · UK London, United Kingdom

ExclusiveFull-timePublished Jul 1, 2026
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About the role

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
MARKETING
We're a diverse team of Marketing professionals, spanning artistic and scientific expertise. We're driven to amaze our global community of customers through our data-driven approach, revolutionary spirit, test-and-learn culture and collaborative style.
LONDON
Our London office is located in Old Street, London's tech hub, and is home to a broad range of teams including Commercial, Marketing, and Creative. Our open plan space is ideal for collaborative working and sharing ideas. We also have a large outdoor terrace which is the perfect spot to have a team lunch or host events.
THE ROLE

We are looking for an outstanding CRM Specialist to focus on developing CRM communications at FARFETCH – planning and executing best-in-class acquisition and retention programs, driving engagement, and delivering against commercial objectives.

The role will be ideal for someone who is looking for an opportunity in a fast-paced environment and wants to make an immediate impact in a growing area of the business. You will be a strong communicator and passionate about all things digital, personalisation, and customer retention.

Reporting into the Senior CRM Manager, you will also work closely with the wider marketing department and commercial teams to deliver CRM communications in line with the strategic direction.



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CRM Specialist — farfetch · Real Job Offers