Deputy Manager - EIT
WNS Global Services · San Jose, NA, Costa Rica
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About the role
- End User Computing Operations
- IT Asset & Inventory Management
- Audit & Compliance Support
- Hands & Eyes Support for Data Centre
- Endpoint & Infrastructure Support
- Vendor & Stakeholder Management
- Team Leadership
- 6–10 years of experience in End User Computing, IT Operations, or Infrastructure Support.
- Strong understanding of IT Asset Management (ITAM) and inventory control processes.
- Experience supporting audits and compliance requirements.
- Knowledge of Windows OS, Microsoft 365, Active Directory, Intune/SCCM, endpoint security, and ITSM tools.
- Experience providing onsite support for network, server, and infrastructure teams.
- Strong communication, stakeholder management, and leadership skills.
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