IT Applications & Atlassian Operations Apprentice - Alternance

As an IT Application & Contract Operations Apprentice, you will sit at the crossroads of IT procurement, buyer and technical governance. Your mission is to provide high-level support to both the Application & Contract Manager and the Atlassian Suite Manager.

You will be a key player in professionalizing our software lifecycle—from the initial purchase and contract renewal to the technical configuration and governance of our collaborative tools. This is a hybrid role designed for someone who wants to master both the "Business" side of IT (contracts, KPIs, vendor relations) and the "Build" side of industry-standard platforms like Jira and Confluence.

Key Responsibilities

1. Application & Contract Management

• Renewal Support: Assist in the end-to-end renewal process for our global software portfolio. You will help gather internal needs, analyze market trends and coordinate with legal and finance teams to ensure seamless contract execution.

• Performance Monitoring (KPIs): Design and implement centralized dashboards to track license usage, SaaS spend and vendor performance. You will turn raw data into actionable insights to help optimize our IT budget.

• Vendor Relations: Support the sourcing of new solutions and participate in negotiations to ensure we get the best value and service quality from our partners.

2. Atlassian Suite Governance & Project Build

• Project "Build" Participation: Contribute to the deployment of new project and configurations within Jira, Confluence, and Jira Service Management (JSM). You will help translate business requirements into technical workflows.

• Governance Framework: Help define and enforce global best practices for the Atlassian suite (permissions, archiving policies, app integrations) to ensure the platform remains scalable and secure.

• User Empowerment: Create documentation and provide support to internal "Power Users" to improve the overall maturity of how teams use Atlassian tools daily.

3. Operational Excellence & Collaboration

• Cross-functional Liaison: Act as a bridge between the Workplace department, Procurement, and Legal teams to ensure all software assets are compliant and well-managed.

• Continuous Improvement and Automation: Identify manual bottlenecks in the contract renewal or user provisioning process and propose automation solutions to increase efficiency.

• Education: Currently pursuing a Master’s degree (Business School, Engineering School, or University) with a specialization in IT Management, Procurement, or Information Systems.

• Technical Interest: * A strong interest in the Atlassian ecosystem (Jira/Confluence) is essential.

  • Proficiency in Excel/Google Sheets for data analysis and KPI tracking.

  • Curiosity for SaaS landscapes and "Low-code" automation.

• Soft Skills:

  • Analytical Mindset: You are comfortable with numbers and can synthesize complex contracts into clear summaries.

  • Organization: You can manage multiple deadlines (renewals) while staying focused on long-term projects (Build).

  • Communication: You have excellent interpersonal skills and feel comfortable interacting with both technical engineers and legal/procurement stakeholders.

• Languages: Fluent in English and French, as you will work in an international environment.

SET THE TONE WITH US​

Chez Believe, nous avons deux cœurs : nos collaborateurs et nos artistes.​

Nous croyons en la force de nos collaborateurs, qui s'épanouissent chaque jour en développant leur potentiel... Notre objectif est d'offrir à nos collaborateurs le meilleur environnement possible pour qu'ils puissent s'épanouir.​

ROCK THE JOB ​

• Programme de formation et de coaching sur-mesure​

• Une politique de télétravail ​

• Un programme de bien-être "Pauses" avec de nombreuses activités et animations ​

• Accès à Eutelmed, la plateforme numérique de santé mentale et de bien-être qui permet de parler à un psychologue expérimenté ​

• Un restaurant d'entreprise sain et éco-responsable ​

• Une assurance santé individuelle ou familiale ​

• Avantages CE​

• Un rooftop​

• Programme de cooptation​

• Une salle de sport avec des cours gratuits​

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SING IN HARMONY ​

• Programme Ambassadeur : la possibilité pour tous les Believers de participer à des initiatives de bénévolat afin d'avoir un impact positif sur la diversité, l'équité et l'inclusion (DEI), le bien-être et la planète. ​

• Mise en place du Forfait mobilité durable: remboursement jusqu’à 600€ des frais de transport en commun/avec une faible empreinte carbone. ​

• Congé 2nd parent de 5 jours calendaires rémunérés à 100% (en plus du congé légal paternité ou du congé d’adoption) ​

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Believe s’engage à garantir l’égalité des chances en matière d’emploi, sans tenir compte de l’origine, du genre, de l’âge, de l’orientation sexuelle, de la religion ou de l’état de santé.​