SO_SAP_Support(Project Systems & Component Business)_SME_2026

SAP Project Systems (PS) Support

• Monitor and manage SAP error handling workflows from system inbox

• Perform root cause analysis and resolve issues in SAP / PM tools or via coordination with relevant teams

• Support integration between PM tools, middleware, and SAP ensuring smooth data flow

• Execute month-end support activities including hours integration checks, discrepancy resolution, and missing data handling

• Perform database validation (SQL-based) to identify and resolve integration issues

• Handle invoice transfer issues and work package validations in SAP

• Maintain error logs/documentation and contribute to knowledge base

2. Technical Upgrade (TU) & Testing Support

o Execute business process test scenarios during SAP technical upgrades

o Setup and manage test chains and test data for end-to-end validation

o Support user access and authorization setup for testing activities

o Provide extended support during TU cycles (high-demand periods) to ensure business continuity

3. Component Business / Data & Coordination Support

o Support data validation, data cleansing coordination, and issue tracking across business processes

o Coordinate with business key users and stakeholders for requirement clarification and issue resolution

o Participate in regular governance and coordination meetings and provide status updates

o Track activities using structured tools (trackers, Kanban, reporting dashboards)

o Ensure transparency, reporting, and adherence to defined processes

o Collaborate across SAP teams, PM tool teams, and business stakeholders for end-to-end support

Educational qualification:

Bachelor’s degree in Engineering / Computer Science / Information Systems / Business Administration or equivalent

Experience :

2–3 years of experience in SAP support / functional roles

• SAP support / incident resolution

• Data validation / data handling activities

• Month-end operational support (preferred)

• Exposure to SAP upgrades/testing (nice to have)

Mandatory/requires Skills :
o Strong understanding of SAP Project Systems (PS) module

o Basic knowledge of SAP SD and/or MM modules

o Understanding of end-to-end business processes (O2C, P2P)

o Basic SQL knowledge for data validation and troubleshooting

o Understanding of system integration and interfaces (PM tools, SAP, middleware)

o Strong stakeholder coordination and communication skills

o Ability to work independently with structured approach

o Proactive problem-solving mindset

o Familiarity with tracking/reporting tools (Kanban, trackers; Power BI – nice to have)

Preferred Skills :