Analyst II Infrastructure

Job Description:

The Analyst II Infrastructure provides technical support for IT infrastructure services, ensuring the stability, availability and performance of infrastructure environments. The role involves troubleshooting, supporting operational activities, and assisting with infrastructure projects while developing technical expertise.

Key Responsibilities

• Monitor infrastructure systems and resolve routine technical issues.
• Support servers, storage, networking and cloud infrastructure where required.
• Assist with infrastructure implementations, upgrades and maintenance activities.
• Document incidents, changes and technical procedures.
• Escalate complex issues to senior engineers when necessary.
• Work collaboratively with other technical teams to resolve service issues.
• Follow ITIL processes, including Incident, Problem and Change Management.
• Ensure compliance with security and operational standards.
• Continue developing technical knowledge through training and hands-on experience.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.