Associate Operations Support Specialist II - Nightshift
mainspringenergy · Menlo Park, CA
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About the role
About Mainspring
Mainspring Energy manufactures and delivers fuel-flexible, low-emissions local power solutions that rapidly add new capacity and deliver reliable, affordable, and sustainable electric power. The company began commercial shipments of its Mainspring Linear Generators in 2020 and today has hundreds of megawatts in advanced development and field operations for leading Fortune 500 companies, data centers, and utilities. Mainspring also partners with global energy leaders including AEP, NextEra Energy Resources, Schneider Electric, and more.
The core values that ground our work, guide our decisions, and connect us together:
- Pragmatic Optimism
- Excellence without Ego
- Proactive Collaboration
Job Overview
We are seeking a highly reliable and detail-oriented Operations Support Specialist to monitor system alerts, respond promptly to issues, and execute defined troubleshooting actions based on established flowcharts. This position requires strong problem-solving skills, comfort with technical systems, and the ability to work independently during overnight and weekend shifts.
A key aspect of this role is flexibility — you may support coverage needs by filling open shifts, assisting with vacation or absence coverage, and adapting to changing operational demands.
Shift Schedule
This role follows a 4×10 schedule (four 10-hour overnight shifts per week), with two shift block options:
-
Block A: Saturday – Tuesday (ends Wednesday morning), 9:00 PM – 7:00 AM PST/PDT
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Block B: Tuesday – Friday (ends Saturday morning), 9:00 PM – 7:00 AM PST/PDT
Skills
- Jira
- Confluence
- Agile
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