Associate - Sales and Support Customer Care (Japanese Speaker)

Customer Service Consultants in this role get to:

• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

• Maintains customer records by updating account information.

• Exemplary communication skills and customer-oriented approach

• Ability to present, persuade and communicate effectively

• Excellent knowledge of computer

Our most successful candidates will have:

• High school diploma or GED

• Japanese Speaking with Kanji writing skill

• Both native & non native are welcomed

• Non Native should have N1 or N2 certification

• Candidates with e commerce experience will be an advantage

• Candidates with English communication skill is welcomed but not mandatory

Work mode/day/time

• Mode: Work from Office (Level 1, Tower 6, Avenue 5, The Horizon, Bangsar South, Kuala Lumpur, Malaysia)

• Day: By rotation including weekends (5 working days, 2 days off)

• Time: 6am – 12pm operating hours shift (Will be having a few shifts in between, 40 working hours per week)