Building Services Engineer (with Electrical Bias)

Company name: CBRE – GWS – Local UK

Job Title: Building Services Engineer (with Electrical Bias) – Manchester (Salford)

Job Classification: Engineer - Mechanical & Electrical

Reporting to (position): Regions Engineering Manager North

Role objectives and responsibilities

• To support the Regions Engineering Manager North with a lead focus on critical systems, processes and compliance across the client’s estate ensuring that they function safely, effectively and efficiently and meet client contractual requirements.
• The role, site based in a prestigious client office in Manchester (Salford) is to provide operational M&E coverage (8 hours per day) on a flexible basis between the hours of 07:00 and 19:00 (40 hours per week)
• To take ownership for the operation of the building including PPM, re-active works, remedial works and emergency response including sub-contractor supervision when necessary
• Liaise with the helpdesk and on site FM team on a daily basis, you must meet all KPI/SLA targets on PPM and re-active works via your hand-held device.
• To meet statutory compliance targets and adherence to all regulations within your office.
• To achieve the highest level of service to the buildings’ occupants in the most cost effective, technically competent and safe manner.
• To co-ordinate and control sub-contractors to ensure compliance with company policies and procedures, health and safety, quality and environmental responsibilities, and with a pro-active approach to service delivery and problem solving.
• Alert your manager to any facilities related issues that may affect day-to-day client business operations.
• To effectively use your PDA and laptop to manage PPM and reactive tasks.
• Be available to carry out necessary works outside normal hours with additional remuneration.

Client/Customer

• Respond in a timely manner to verbal, written and reactive tasks.
• Carry out reactive electrical, mechanical and fabric tasks as required within your skill set.
• Supply quality and profitable quotations for additional works as required.
• Respond to customer complaints.
• Provide support and input into projects as required.
• Provide input as required for client meetings.
• Notification to your line manager of any complaints/discrepancies.

Finance

• With training, gain a full understanding of exclusions, mitigations and contract SLAs &KPIs.
• Ensure all works are carried out within the approved budget.
• Full knowledge of assets that are affected by the exclusion codes, and full knowledge of the correct procedure for those assets that are affected.
• Ensure client authorisation exists for all chargeable purchases and the procurement process is followed as per company policy.

Helpdesk & PPM

• With training, gain a full understanding of contract SLAs & KPIs for reactive & remedial tasks/PPMs and knowledge of the penalty levels.
• Monitor PPM closures and ensure you are in line with contractual KPIs.
• Ensure job attendances/closures are maintained at or above contractual SLA levels.
• Document and notify the Regional Engineering Manager North of any PPM changes/variations.
• Identify to the Regional Engineering Manager North any additions/deletions of assets in a timely manner.

Compliance & Health and Safety

• Support completion of internal & external audits/inspections as requested by the Regional Engineering Manager North or QHSE Manager.
• Complete hazard/near miss and accident returns in a timely manner.
• Follow the company Authority to Work process and complete site inductions of subcontractor labour as required.
• Ensure all statutory regulations are being followed by yourself and sub-contractors, where appropriate, and correct records are maintained. (F-Gas Regulations, Water Regulations, Ladders, etc.)
• Ensure Compliance certificates are created (where applicable) and returned to the admin team/helpdesk on PPM completion.
• To attend training courses as per CBRE's QHSE requirements, policy and procedures.

HR/Administration

• Ensure the correct use of hand-held devices and laptop in line with company and contract procedures.
• Ensure correct use of the email system on the hand-held devices or laptop and that emails are read and responded to in a professional timely manner.
• Take ownership of every task on the hand-held device and whether PPM or re-active and be responsible for meeting the SLA associated with each task.
• Implement and follow local procedures as and when they are issued.
• Liaise with site Regional Workplace Services Managers and key personnel on building related issues.
• Ensure all weekly, monthly, quarterly and annual statutory building checks/tests are completed and recorded as required.
• Enact Deloitte rules and procedures on behalf of the client where appropriate.
• Demonstrate appreciation of working practice etiquette in prestigious office environments.

Person Specification

• Must hold recognised Technical qualifications, City & Guilds preferred
• 17th edition Electrical minimum, 18th edition preferred
• At least 3 years’ experience in a similar role within the building services sector preferred
• Preferably has served a recognised apprenticeship
• Good oral, written and IT communication skills
• Organised and able to meet deadlines
• Must be self-motivated and be a team player
• Conversant with relevant legislation and compliance issues
• Proficient in Email and working knowledge of Excel and Word
• Good knowledge of all aspects of Health and Safety
• Should have a “Can Do” approach and portray a positive attitude
• Must always be smart and presentable
• Must have good customer service skills
• Is capable of climbing a ladder, working on their knees and safely able to transit around plant rooms

Pay: £38,000.00-£43,000.00 per year

Benefits:

• Canteen
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Life insurance
• Sick pay

Work Location: In person