Campaign Fulfilment Manager
Informa Group Plc. · Newton, MA, United States
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About the role
This role is based in our Newton, MA, Washington, D.C. or New York City office.
The Campaign Fulfilment Manager is primarily responsible for the strategic execution and optimization of digital marketing campaigns from setup through completion. This includes day-to-day coordination of campaign fulfillment plans, configuration of automated reporting systems, processing campaign changes, and conducting quality assurance to ensure performance targets are met. Candidates must be analytical thinkers with strong technical and communication skills who can multi-task effectively and thrive under pressure. This individual needs to be detail-oriented, proactive, and comfortable working in a fast-paced, deadline-driven environment.
Essential Job Functions:
- Determine and execute strategic campaign fulfillment plans to optimize performance and efficiency.
- Configure and manage automated reporting systems to ensure seamless data flow and accuracy.
- Process campaign changes efficiently, collaborating with client services teams to set clear expectations on impact and timelines.
- Conduct quality assurance checks, monitor campaign delivery, and implement optimizations to meet performance targets.
- Manage lead returns and maintain system accuracy to ensure data integrity across platforms.
- Generate and distribute comprehensive weekly product and performance reports to stakeholders.
- Secure proof of delivery documentation and complete month-end close tasks within established deadlines.
- Collaborate with client services teams to communicate campaign status, performance metrics, and execution updates.
- Provide timely and effective internal support by addressing inquiries and sharing order status updates with stakeholders.
- Ensure accurate weekly revenue forecasting and recognition to uphold financial integrity.
Knowledge, skills and abilities required:
- 1-2 years of experience in campaign management, digital operations, or advertising operations
- Proven ability to manage competing priorities and meet tight deadlines consistently
- Exceptional organizational skills with keen attention to detail and accuracy
- Strong analytical mindset with ability to interpret campaign data and identify optimization opportunities
- Excellent collaboration skills with ability to work effectively across teams
- Strategic thinking capabilities to develop and execute effective fulfillment plans
- Self-motivated with ability to work independently and take ownership of deliverables
- Experience with CRM systems, campaign management platforms and reporting/analytics platforms a plus
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
Our benefits include:
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer with a philanthropic organization
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: Open Vacation, plus 10 national holidays, and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
The salary range for this role is $45,000- $50,000 based on experience.
This posting will automatically expire on August 27, 2026.
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