Client Support Agent
Inetum · Lisbon, Lisbon, Portugal
Apply directly on Inetum’s careers site — no account needed.
About the role
Responsibilities:
- Monitor, follow up on, and resolve support tickets in a timely manner
- Communicate clearly and professionally with support requesters throughout the process
- Handle and resolve tickets that do not require development or complex technical intervention
- Develop, maintain, and document comprehensive knowledge of products
- Leverage Dynatrace (or demonstrate willingness to quickly learn and adopt it)
- Basic technical knowledge is a plus
- Client Support Agent Experience.
- Documentation skills (clear, user friendly documentation),
- Analytical mind,
- Team player,
- Agile mindset,
- Understanding of content management platforms,
- Communication skills (English mandatory)
Never be applicant #200 again
Every job here is indexed straight from company career pages — often hours after it opens, before it reaches the big boards. Create a free account and get your best matches in a twice-daily digest.
- Your best matches, twice a day
- No duplicates, no ghost jobs, no recruiter spam
- Every job free to browse — pay only when you apply
Get my matched jobs
Free account — no card required
93 617 live jobs · 17 846 companies tracked · 33 added today