Community Lead

Canarytechnologies · New York, NY

ExclusiveFull-timePublished May 7, 2026

Apply directly on Canarytechnologies’s careers site — no account needed.

About the role

About Us
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!

About the Role

The Community Lead will build Canary's customer advocacy and community program from the ground up. Canary’s community program will turn hotel customers and users into a network of champions who support pipeline, contribute to cross-sell, and collectively become the most credible voice Canary has in market. The right person has built a customer community or advocacy program before — ideally at a B2B SaaS company — and knows what it takes to earn participation from a busy, skeptical audience.

Skills

  • Jira
  • Confluence
  • Agile
  • Scrum
  • Kanban
  • OKRs
  • Leadership
  • Stakeholder Management

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