Community Response & Engagement Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Response & Engagement Specialist based in Canada.

This role offers the opportunity to shape digital reputation and community engagement strategies for a mission-driven organization serving global audiences.
The position focuses on monitoring online conversations, identifying emerging issues, and ensuring accurate information is shared across public platforms.
You will help strengthen trust by addressing misinformation, guiding audiences toward reliable resources, and improving the overall digital experience.
The role combines community insights, brand stewardship, customer experience, and cross-functional collaboration.
You will work closely with marketing, communications, customer experience, and operational teams to influence content improvements and engagement strategies.
This is an impactful opportunity for a thoughtful communicator who values transparency, inclusion, and meaningful community connections.