Coordinator Partner Operations - Logistics
Delivery Hero · Salmiya, , Kuwait
Apply directly on Delivery Hero’s careers site — no account needed.
About the role
- Evaluate partners and identify weaknesses.
- Identify training needs according to business needs.
- Based on research, plan and implement training programs that will prepare partners for success on talabat.
- Build a daily, weekly, or monthly training program.
- Present and understand all the technical and support training requirements.
- Encourage all relevant stakeholders to attend the training.
- Oversee partner attendance and performance.
- Track partner success and progress.
- Manage the production of program material in collaboration with the Vendor Operations Specialist and TGO team.
- Communicate all the training programs on a timely basis.
- Prepare and deliver training courses.
- Showcase and explain the main KPIs we will monitor in the future.
- Prepare and present reports on training program KPIs.
- 1-3 years of experience as a Training Specialist or similar role.
- 1-3 years of experience with designing training programs and workshops.
- Ability to lead a full training cycle.
- Knowledge of various training and teaching methods.
- Excellent decision making and organizational skills.
- A sense of ownership and pride in your performance and its impact on the company’s success.
- Critical thinker and problem-solving skills.
- Team player.
- Good time-management skills.
- Great interpersonal and communication skills.
- Proficiency in MS Office and database software.
Skills
- Jira
- Confluence
- Agile
- Scrum
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