Customer Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Italy.

This role offers the opportunity to build meaningful relationships with customers while helping them maximize the value of a global employment platform.
You will act as a trusted partner for a diverse customer portfolio, ensuring satisfaction, engagement, and long-term success.
The position combines relationship management, problem-solving, and strategic collaboration across multiple teams.
You will work in a remote-first, international environment where customer insights directly influence product improvements and business growth.
This opportunity is ideal for someone who enjoys working with people, analyzing customer needs, and creating scalable solutions.
You will contribute to improving the future of global work by helping customers navigate new ways of hiring, managing, and supporting talent worldwide.