Customer Success Manager (m/f/d)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager (m/f/d) based in Germany.

As a Customer Success Manager, you will play a key role in helping enterprise customers maximize the value of advanced cybersecurity solutions throughout their entire lifecycle. You will own customer relationships, drive product adoption, support renewals, and identify opportunities for long-term growth and engagement. Working closely with sales, product, legal, and support teams, you will act as a trusted advisor and ensure customers achieve their security objectives. This role combines relationship management, strategic account development, and cybersecurity expertise within a collaborative, high-growth technology environment. You will have the opportunity to influence customer success strategies while working with organizations that rely on critical security solutions. The position is fully remote and offers meaningful impact, professional growth, and the chance to contribute to a rapidly evolving industry.