Customer Support Specialist - Green Filing
Jobgether · US
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About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Specialist - Green Filing based in United States.
This role is ideal for a customer-focused professional who enjoys solving problems, supporting users, and creating positive experiences through clear communication. You will assist customers using a digital platform, helping them navigate processes, resolve issues, and maximize the value of the service. The position combines customer care, technical problem-solving, collaboration, and continuous improvement in a remote environment. You will work closely with internal teams to share feedback, improve processes, and advocate for customer needs. This is an opportunity to contribute to a supportive team culture while developing expertise in legal technology solutions.
Skills
- Lead Generation
- Negotiation
- Pipeline Management
- Jira
- Confluence
- Agile
- Scrum
- Kanban
- OKRs
- Salesforce
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