D365 CRM Developer

At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.

About the role

We are looking for a new D365 CRM Developer to join our technology team, to play a pivotal role by actively seeking innovative solutions to address the unique challenges our business lines face. You’ll be dedicated to using the power of technology to enhance our business systems and processes. By doing so, you will increase our productivity but also optimise our outputs and member engagements.

We are looking for a D365 CRM Developer that isn’t just a problem solver but a proactive enabler of progress. You will work closely with our team to identify and implement the best strategies that align with our technology roadmap. Your expertise doesn't stop at simply resolving issues; it extends to identifying opportunities for growth and efficiency. This is a 12 month fixed term contract opportunity.

Key responsibilities include:

• Optimise business systems through innovative tech, ensuring peak efficiency and unparalleled customer service.
• Dive deep into stakeholder requirements, tweaking software or introducing fresh tech to enhance productivity.
• Play a pivotal role in major projects with dedicated technical insights.
• Transform business visions into tangible solutions whilst supporting day to day issues related to the systems.
• Support CRM (D365 CE) system at BAU capabilities for shared services applications.

About you:

• Proven experience in applying, developing, and sharing specialist and detailed technical expertise.
• Strong working knowledge of Dynamics D365 CE (cloud CRM) is essential.
• Strong working knowledge of Azure.
• Good working knowledge in analysing requirements – clear probing, producing solutions and making judgements.
• Demonstrated experience in production support at BAU capabilities is preferable.
• Demonstrated experience in delivering results and meeting customer expectations; upholding high standards to achieve project goals.
• Exceptional at interpreting and communicating both written and verbal information.
• Proven experience in applying, developing, and sharing specialist and detailed technical expertise.

Why join RACQ?
RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members, we’re built on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely, securely and sustainably. We’re evolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ, you’ll find a flexible, inclusive workplace where everyone is valued, supported and empowered to thrive. Learn more about our culture and our commitment to diversity and inclusion at About us | RACQ https://www.racq.com.au/about-us

Why you’ll love working at RACQ
At RACQ, we support your work, wellbeing and career through benefits that matter.

• Free RACQ roadside assistance from day one
  Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
• Exclusive employee discounts
  Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care, retail and travel.
• Wellbeing that goes beyond the basics
  Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeing resources and discounted private health insurance.
• Flexibility that works for real life
  Our weFLEX approach supports balance, performance and collaboration—whether you’re working from home, the office, or a mix of both.

Explore all our employee benefits at https://www.racq.com.au/about-us/careers/employee-benefits

Ready to apply to do good stuff daily?
Successful candidates will be asked to complete background checks to progress their application.

Adjustments & Support
We’re committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to careers@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

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