Director, Quality Monitoring

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Quality Monitoring based in the United States.

This leadership opportunity is ideal for a quality and performance improvement expert passionate about advancing behavioral health and crisis support services at scale. The role will drive strategic quality initiatives across national service networks, ensuring the delivery of high-quality, compliant, and data-informed care experiences. Working in a highly collaborative and mission-driven environment, you will oversee quality monitoring frameworks, leverage analytics and AI-powered solutions, and partner with internal and external stakeholders to improve outcomes. This position offers the chance to influence national programs, shape best practices, and contribute to initiatives that directly impact individuals and communities. The successful candidate will combine strategic vision, operational excellence, and strong leadership capabilities to foster continuous improvement across complex service ecosystems.