English Customer Support (US Account)

Sutherland · Cairo, Cairo Governorate, Egypt

ExclusiveFull-timeJuniorPublished Apr 30, 2026

Apply directly on Sutherland’s careers site — no account needed.

About the role

This is a full-time on-site role for a Customer Service Representative English Account at Sutherland's location in Cairo. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication.

  • Customer Service Representatives and Customer Service skills
  • Proficiency in English B2-C1
  • Grads and Dropouts only
  • Flexibility with night and overnight shifts
  • Flexibility with Rotational shifts
  • Previous experience in a similar role is a plus

Benefits

  • Competitive Salary (Over 20K) + Achievable KPIS/Allowances/Incentives
  • 1.1k night and overnight allowance
  • Granted KPIS first 3 months
  • Transportation is provided both ways (Door to Door for ladies)
  • Social and medical insurance is provided
  • First 3 months are Fully Granted
  • Healthiest work environment (Great place to work certified)

Skills

  • English

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