Facility Operations Manager

**Must Maintain and Obtain Secret Clearance**

Job Summary

• Responsible for the effective daily management and oversight of Annexes 2-7 as described in the current BOS contract.
• Manage, plan, prioritize, organize, control, report, evaluate, and adjust facilities maintenance operations, custodial support, pest management, landscaping, and snow removal to ensure conformance with the DISA Contract and GCR Policies/Procedures.
• Coordinate service order and maintenance support for Central Utility Plant equipment and all mechanical and/or electrical systems with the support of the Chief Facility Engineer.

Job Duties

• Responsible for managing the maintenance service, repairs, and preventive maintenance in the areas of HVAC, plumbing, carpentry, painting, machine, central utility plant, and electrical servicing in conformance with the contract.
• Responsible for the day-to-day direct supervision and development of Trades' LeadsCraftsmen, Custodial Supervisor, and Mechanical Engineer to include scheduling, work assignments, dispatching, training, motivation, and progressive discipline.
• Assist with the day-to-day implementation of the open-work order activities, strategically planning and managing to ensure conformance with established contract requirements.
• Support Project SSHO in promoting and making employees aware of the importance of Safety and Safe Work Practices.
• Ensure tools and equipment are maintained in good condition and proper housekeeping is maintained on a daily basis.
• Responsible for the day-to-day implementation of Preventive Maintenance (PM) work activities, strategically planning and managing to ensure conformance with established PM schedules, and suggest changes to improve operation or reliability of the equipment.
• Actively monitor by walking around and making self-visible to ensure employee conformance with established occupational safety and health program elements. Assist with immediate correction when unsafe behavior or conditions are observed or reported.
• In conjunction with the Project Quality Control (QC) Manager, actively monitor and ensure employee conformance with established Quality Assurance Program elements. Assist with immediate correction when non-conformant work quality is observed or reported.
• Give guidance and support to the Custodial Supervisor in the day-to-day operation of the custodial staff and in the completion of the contractual major projects.
• Give specific guidance and direction to the pest, landscaping, and snow removal subcontractors, ensuring they complete all contract requirements completely and on-time in accordance with GCR and Contract requirements.
• Coordinate workforce management and contract compliance efforts with other GCR Managers, as appropriate.
• Interface with, monitor, and control subcontractors.
• Lead required meetings, including the weekly Facilities/Operations Meeting, Bi-Weekly PM Meeting, Weekly BAS Operations Meeting, and others as directed/required by the Project Manager.
• Prepare required reports and analyses as required and/or directed by the Project Manager, ensuring required documentation is maintained and submitted as contractually required.
• By visual observation and personal involvement, make recommendations to improve trades' worker productivity and efficiencies. Recommend measures to improve maintenance methods, work practices, and equipment performance.
• Responsible for all inventory and asset management practices related to the DISA Project, to include:
• Procedures for the operation of, maintenance of, and accountability of all inventories and assets.
• Working with CMMS/Supply Clerk and Accounting Clerk to ensure the accuracy of all inventory listings and records.
• Analyze and resolve work problems and assist workers in solving work problems.
• Monitor and manage project overtime so that it does not become out of control and stays within the guidelines (2-3%) of budgeted annual wages.
• Ensure the contract standards for work order completion are met:
• Emergency SO - 15 minutes (responded to)
• Routine SO's - 3 days
• Minor SO's - 10 days
• Major SO's - 20 days
• Ensure tools and equipment are maintained in good condition and proper housekeeping is maintained on a daily basis.
• Lead by example, set the standard by which all GCR employees should follow as it pertains to accountability, expectations, quality, timeliness, and appearance.
• At times may be required to work outside of normal day shift hours to support managing building systems maintenance.
• Perform as the Project Manager in the absence of the Project Manager.
• Perform other duties as assigned by the Project Manager.

Safety Requirements

• Actively participate in the GCR and Project Occupational SafetyHealth Program.
• Perform all assigned work in a safe and reasonable manner that avoids preventable injury to you, co-workers, customers, and/or members of the public.
• Immediately report all occupational injuries, unsafe conditions, and/or property damage.
• Use and enforce the wearing of personal protective equipment.
• Always wear a seatbelt while operating/riding in a company vehicle, government vehicle, or a privately owned vehicle while performing work activities or acting as an agent of GCR.
• Not be unfit for work due to the presence, ingestion, consumption, or inhalation of illegal drugs, prescribed medications, over-the-counter drugs, and/or alcohol.

Machines, Tools and Equipment Used

Computer and computer software, hand tools, power tools, multi-meter, ladders, gauges, etc.

Mandatory Requirements

• Ability to obtain and maintain a "Secret" Security Clearance.
• Submit to and successfully pass pre-employment drug screening and a background check.
• Be a citizen of the United States.
• BS Degree or ten (10) years' experience as a manager in a multidiscipline environment of similar scope and complexity as supported by this contract. Multidiscipline environment includes operations, maintenance, landscaping, SRM, and custodial. Comparable project size and complexity means a project that supports facility SRM of a complex of at least 1,000,000 sq. ft.
• An industry recognized certification in Facilities Management is required.
• The FOM shall work on-site during core working hours of the facility, 7:00AM-4:00PM.
• Knowledge of methods, materials, tools, and equipment used in the installation, maintenance, and repair of large facility/plant trades, to include but not limited to: HVAC, refrigeration, plumbing, ventilation, heating, electrical, carpentry, painting, air conditioning systems and equipment; central utility plant, electrical theory; building codes; and air quality regulations.
• Strong interpersonal and communication skills. Able to effectively communicate, both written and verbal, in English.
• Be able to constructively interact with Associates, Customers, Support Staff, Management, and Corporate Staff.
• Able to work a non-traditional work week, to include evenings, weekends, and/or holidays as work demands dictate and/or as requested by the Project Manager.
• Valid State Driver's License and reliable transportation.
• Excellent computer skills, to include the ability to use Maintenance Management Systems, and software programs such as Microsoft Windows, Outlook, Deltek, and Excel.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational and planning skills.
• Instructional ability.

Preferred Requirements

• Prior Facilities Operations Management experience with facilities/systems of similar scope and complexity.
• Prior military service and/or experience on Government O&M Contracts