Field Team Leader

NielsenIQ'da Field Team Leader olarak, Doğu Anadolu ve Güneydoğu Anadolu bölgelerindeki saha operasyonlarının yönetiminden sorumlu olacaksınız. Bu rol, farklı şehirlerde görev yapan auditor ekiplerinin performansını yönetmeyi, saha faaliyetlerini yerinde takip etmeyi ve veri toplama süreçlerinin kalite standartlarına uygun şekilde yürütülmesini sağlamayı içerir.

Bu rolde yönetilecek ekip, Türkiye'nin Doğu ve Güneydoğu bölgelerinde mağaza ziyaretleri ve veri toplama faaliyetleri gerçekleştiren auditorlardan oluşmaktadır. Field Team Leader, yaklaşık 15 kişilik auditor ekibine liderlik edecek ve bölge genelinde düzenli saha ziyaretleri gerçekleştirerek operasyonel mükemmeliyetin sürdürülmesini sağlayacaktır.

Bu pozisyon saha operasyonları, ekip liderliği ve performans yönetimini bir araya getiren; veri kalitesi, ekip gelişimi ve operasyonel başarı üzerinde doğrudan etki yaratan bir liderlik rolüdür.

Sorumluluklar:

Saha Operasyonlarının Yönetimi

• Doğu Anadolu ve Güneydoğu Anadolu bölgelerindeki saha operasyonlarını yönetmek
• Auditor ekiplerinin günlük operasyonlarını ve performansını takip etmek
• Saha ziyaret planlarını oluşturmak ve operasyonların zamanında tamamlanmasını sağlamak
• Bölge genelindeki mağaza ziyaretlerini ve veri toplama faaliyetlerini yerinde denetlemek
• Auditorlara operasyonel destek sağlamak ve saha engellerini çözmek
• Özel projelerin koordinasyonunu yürütmek

Veri Kalitesi ve Uyumluluk

• Veri toplama süreçlerinin NIQ metodolojilerine uygun yürütülmesini sağlamak
• Kalite geliştirme aksiyonlarını uygulamak ve takip etmek
• KPI'ları, saha kalitesini ve operasyonel performansı izlemek
• Veri doğruluğunu ve panel kalite standartlarını korumak

Ekip Liderliği

• Auditor ekibinin performansını yönetmek ve geliştirmek
• İşe alım, onboarding ve eğitim süreçlerine destek olmak
• Düzenli geri bildirim ve koçluk sağlamak
• Yüksek performans kültürünü teşvik etmek

• Tercihen lisans mezunu
• Saha operasyonları, FMCG, retail audit, merchandising veya market research alanlarında deneyim
• Ekip yönetimi ve performans takibi tecrübesi
• Güçlü problem çözme ve organizasyon becerileri
• KPI ve performans odaklı çalışma yaklaşımı
• MS Office bilgisi
• Türkçe iletişim becerisi güçlü
• Tercihen yazılı ve sözlü iletişim kurabilecek seviyede İngilizce bilgisi
• Seyahat engeli bulunmayan
• Aktif sürücü belgesine sahip olmak avantajdır

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion