IT Administrative Assistant - German speaker

What can you expect from us?

• Continuous Learning from Day 1: We support your personal and professional development with both time and financial resources.
• Strong Company Culture: Open communication, helpfulness, authentic collaboration, and a true learn-it-all mindset.
• Living New Work: Flexible working hours and the freedom to work hybrid from Barcelona or remotely from anywhere in Spain.
• International Environment: Work with people from diverse backgrounds and collaborate with colleagues across Switzerland in Bern, Basel, and Zurich.
• Room to Shape and Create: With us, you can actively contribute ideas and create real value for our clients and the team.
• Master a New Language: We offer free language courses in German, English, Catalan, and more.

Introduction

We are a dedicated Microsoft IT service provider, and we are on the lookout for a dedicated IT Administrative Assistant who embodies meticulous attention to detail, exceptional organizational skills, and the ability to juggle multiple tasks efficiently.
Become part of our fantastic crew and shape the future of your career with us!

This is what you get up for in the morning:

• As an IT Administrative Assistant, you are responsible for the administration and billing of recurring services for our customers, ensuring high-quality standards.
• Support project managers and executives with billing, reporting, and the coordination of various administrative and operational tasks.
• You manage Microsoft incentive programs and those of other partners, ensuring correct allocation, planning campaigns together with the sales team, and coordinating leads and ad hoc requests.
• You oversee our commercial offering in the isolutions Marketplace, ensuring that our services are correctly represented and always available for booking, including regular checks and customer training.
• You process customer orders from our online store and support users by training them on how to use the platforms and services.
• You support the Partner Manager in operational topics such as reporting, and actively participate in meetings and events.

We would like you to bring:

• 2+ years of experience in an administrative and/or customer-facing role.
• You are reliable, detail and solution-oriented, have high quality standards and a passion for administrative tasks.
• Excellent communication skills and ability to engage with different stakeholders.
• Preferably, you have already worked for IT service providers.
• Fluent/native level of German (at least C1) and fluent level of English.