IT Support Apprentice

About This Role

As an IT Support Apprentice, you'll be at the centre of action - supporting business customers daily, helping to keep them protected from cyber threats. Our Camberley team will be in the office with you to provide support and share knowledge. You'll work closely with the Support Manager, who will supervise your progression and mentor you throughout your apprenticeship.

Skills you will learn:

• Hardware and PC support
• Microsoft Software Support and Admin
• Cyber Security Deployment
• Cyber Security Support
• Networking and Firewall Management
• Information Security Compliance

First 12 Months: Apprenticeship wage £18,000 per annum, guidance and training from our experienced team. After 12 Months: Progression into an IT Support Technician (Level 1) role at a C Grade salary (£26,265 per annum). Annual reviews allow you to move up bands (B and then A) to a maximum of £28,957, based on your progression.

Long-Term Progression: After Level 1 Band A is accomplished, you can apply for roles such as Level 2 Engineer or Technical Alignment Manager.

About the Company

INDIGO IT has been supporting UK businesses for over 23 years and in the last 5 years has transformed from a traditional IT company of 4 staff into a 14-strong team specialising in cyber security and compliance. We are committed to sustainable growth. As the IT landscape evolves, this is an exciting place to grow your career. INDIGO IT offers five core technologies, which are areas of specialisation and progression for our employees:

• IT Hardware and Cloud Infrastructure
• Cyber Security and Threat Detection
• Information Security Compliance
• Automation and AI Implementation
• Communications and Connectivity

Company Benefits

• Cycle to Work Scheme
• Childcare Scheme
• Team Bonus Scheme
• Pension Contribution & Financial Wellbeing Programme
• Virtual GP and Employee Assistance Programme (EAP) for your household
• Up to 37 days holiday per year (30 core days including Bank Holidays, Birthday Off, Seasonal Break, Monthly Half-Day Friday Performance Rewards Scheme)
• Electric Vehicle Scheme (after 12 months)

What You Need to Apply

• Able to work full-time from our Camberley office
• At least 2 years of work experience (preferably in a customer facing role)
• Comfortable speaking with customers over the phone
• Passion for IT or Technology
• Clear and professional communication skills
• Above all, you must be a nice person!

Job Type: Apprenticeship

Pay: From £18,000.00 per year

Benefits:

• Additional leave
• Canteen
• Childcare
• Company events
• Company pension
• Cycle to work scheme
• Financial planning services
• On-site parking

Application question(s):

• Have you held any paid position for 24 months or more?
• Are you aged 18 to 24?
• Can you work full-time from the office in Camberley, UK

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 25% (preferred)

Work Location: In person