KYC Product Manager
Bybit · Kuala Lumpur, Malaysia
Apply directly on Bybit’s careers site — no account needed.
About the role
About Us
Responsibilities:
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Collaborate with compliance teams across different countries to design and optimize KYC workflows that balance regulatory requirements, user experience, and conversion rates.
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Work closely with Design, Development, Risk, and Compliance teams to prioritize and implement KYC process improvements that bring the most value.
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Create and maintain Product Requirement Documents (PRDs) to ensure project clarity, proper execution, and timely delivery.
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Analyze key user metrics (e.g., verification success rate, drop-off points) and use data-driven insights to improve the KYC experience and conversion.
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Conduct user behavior analysis and continuously refine workflows to optimize the KYC process, enhance user experience, and improve efficiency in target markets.
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Ensure smooth internal communication and alignment on KYC requirements, articulating new features and improvements to stakeholders.
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3–6 years of experience as a Product Manager, preferably in the tech, fintech, finance, or blockchain industry.
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Strong understanding of KYC/AML processes and regulatory frameworks is a significant advantage.
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Hands-on experience in product lifecycle management, preferably within an Agile framework.
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Strong analytical mindset with the ability to leverage data for decision-making and product optimization.
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Exceptional time management and prioritization skills, with the ability to handle multiple projects in a fast-paced environment.
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Excellent communication and collaboration skills to work effectively with cross-functional teams.
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Fluent in English and Mandarin, both written and spoken.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Skills
- User Research
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