L3 Production Support Engineer (Java, SQL, Linux)

Encora · Brazil

ExclusivePublished Jul 21, 2026

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About the role

Job Title: L3 Production Support Engineer

Key Skills: Java, SQL, Unix

Location: São Paulo

Mode: In-person

We at Coforge are hiring L3 Production Support Engineer with the following skill set.

Key Responsibilities

  • Collaborate with team members to analyze and resolve application issues.
  • Identify defects, discrepancies, and trends through code debugging and log analysis.
  • Manage incidents and communicate effectively with users, application owners, and senior stakeholders.
  • Enhance application stability and performance by identifying patterns and advising on permanent fixes.
  • Utilize tools developed to automate failure responses and monitor production health. 
  • Identify and automate alerts and processes in collaboration with the Engineering team. 
  • Challenge existing application setups and suggest improvements for stability. 
  • Participate actively in the Change Management process to manage production risks. 
  • Develop and improve run books to minimize operational errors and enhance efficiency. 
  • Create reports that provide trending statistics to track application health and service performance. 
  • Willingness to learn and support proprietary technologies not available in the marketplace. 

Required Skills & Qualifications

  • Strong understanding of Data Structures and their practical applications. 
  • Proven problem-solving skills in development or production environments, including root cause analysis. 
  • Proficient in UNIX troubleshooting, ETL/batch processes, and capacity management. 
  • Excellent communication skills to articulate technical and functional aspects of problems to drive solutions. 
  • Proficiency in Java and one of the following programming languages: C, C++, or Angular. 
  • Experience with one of the following scripting languages: Shell script, Perl, JavaScript, or Python. 
  • Familiarity with RDBMS environments such as Sybase ASE/IQ, Oracle, or DB2. 

Preferred Skills:

  • Experience in the Financial Services Industry. 
  • Knowledge of Cluster Computing and Big Data solutions (e.g., Spark, Hadoop, HDFS) using public cloud. 


Posted On: 21-07-2026

At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Skills

  • Java
  • SQL
  • Linux

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