Lead Client Services Project Manager, CX

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Client Services Project Manager, CX based in Canada.

This role is designed for an experienced project leader who thrives at the intersection of technology, customer experience, and service delivery.
You will oversee complex customer projects from initiation through completion, ensuring successful implementations and measurable business outcomes.
The position requires strong leadership skills to coordinate cross-functional teams, manage stakeholder expectations, and deliver exceptional client experiences.
You will act as a trusted advisor for strategic customers while driving project execution, revenue delivery, and long-term relationship growth.
Working in a dynamic and collaborative environment, you will help shape delivery practices and continuously improve operational excellence.
This opportunity is ideal for a proactive problem solver who enjoys managing complexity and creating value through impactful technology solutions.