Mgr Product Management

Job Purpose

ACI Speedpay moves tens of billions of dollars a year for thousands of billers — and nearly every one of those integrations happens through the platform this role owns. The Group Product Manager, Platform & API leads product strategy and execution for ACI Speedpay's API and developer experience platform: the interfaces, SDKs, and integration surface that let billers and internal teams build on our biller payments infrastructure quickly and confidently.

This leader manages a team of Product Managers aligned to platform sub-domains, and partners closely with the Director of Platform Product Management and Engineering leadership to ensure the platform scales with the business

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Platform Strategy & Vision

• Define and own the API / SKD and developer experience product vision and roadmap — near-term execution and 2– 3 year strategic direction — aligned to the broader platform strategy

• Translate platform consolidation and simplification priorities into a concrete API and integration roadmap

• Establish clear ownership boundaries for the sub-domains within the platform

Platform Portfolio Management

• Own the end-to-end lifecycle of API / developer experience products — discovery, roadmap, delivery, adoption, and retirement

• Define and track platform success metrics: time-to-first-successful-call, integration time, API adoption/reuse, developer NPS, reliability/incident rate

• Prioritize investment across new capability development and technical debt / consolidation, backed by data

Organizational Leadership

• Lead, coach, and grow a team of Product Managers aligned to platform sub-domains

• Instill a discovery-first, hypothesis-driven approach to product decisions across the team

• Hold the team accountable for outcomes, not output

Cross-Functional Alignment

• Partner with Engineering, Architecture, Security/Risk, and consuming product teams to drive platform adoption and standardization

• Represent platform investment tradeoffs and sequencing to senior stakeholders with data-backed recommendations

• Act as the escalation point when platform priorities conflict across consuming teams

Operating Principles

• Builder, not broker: understands technical tradeoffs well enough to have the conversation directly with Engineering, not through a proxy

• Discovery over assumption: pain points are found by observing how people actually work , not only by what they ask for

• Bias to action: moves on sufficient signal, doesn't wait for certainty

• Outcome-driven, not output-driven
  

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)

• 10-12+ years in product management, including experience leading platform, API, or developer-facing products at scale

• Prior experience managing or mentoring other Product Managers

• Payments, financial infrastructure, or other regulated / high-trust domain experience

• Strong technical fluency — able to evaluate API design and architecture tradeoffs directly with Engineering

• Track record of building roadmap and strategy in ambiguous, undefined problem spaces

• Exceptional stakeholder management and cross-level communication — able to influence engineers and executives in the language each needs

• Data-driven decision making with a clear bias to action

• Experience partnering with Risk / Compliance / Architecture functions in a regulated environment

Preferred Qualifications (Education, Experience, Competencies)

• Bachelor's degree, or higher education, in Computer Science, Engineering, or related field

• Experience at a company where API / platform was the core product

• Experience in a banking / fintech environment where risk and velocity had to coexist

• Direct experience with real-time payment rails or card network integrations

• Change management experience

Work Environment:

• Standard work environment

• Majority of time spent on PC (Phys. Req.)