Office Coordinator

Location: Liverpool
Department: People/HR
Contract Terms: Full time, Permanent

Role Description

Are you looking for a fresh challenge and new responsibilities, working with a great team who value ideas, initiative, and progress? Due to an internal move, we’re looking for an organised, proactive Office Coordinator to join our Liverpool office (of around 100 people). You’ll be working closely with the Liverpool and London teams, and the London office manager. The role is based in Liverpool, with at least four days a week in the office and occasional trips to London.

This is a great opportunity for someone who enjoys keeping things running smoothly and likes being at the centre of a busy, collaborative office. You will play a key role supporting day-to-day office life, not just in the Liverpool office, but across the Publishing division. You will be helping with all things office-related, from team engagement, to facilities, supplies, travel coordination, building access, supplier management and everything in between. The role will be part of the People/HR team, but you will have a lot of autonomy, and the chance to make a real difference to how the office feels.

What you’ll be doing:

• Acting as the ‘go to person’ for the Liverpool office, handling ad-hoc tasks, queries, requests and general business needs

• Making sure the office is well stocked, well organised and ready for the team each day

• Being a first point of contact for external queries

• Managing external suppliers regarding the office

• Organising routine and emergency maintenance work

• Maintaining and organising Health & Safety measures within the workplace

• Regular checks of office equipment and supplies and placing of any office related orders

• Managing access control to the business liaising with building management as necessary

• Supporting IT equipment needs and helping to troubleshoot with the central IT team

• Welcoming external guests and helping with preparation for meetings (supplies and technicalities)

• Organising travel and transfers for employees

• Agenda management of meetings as and when required

• Supporting organising internal and external events

• Organising onboarding for new employees, working with managers on the schedule and linking with the central team to ensure equipment is ready 

• Maintaining internal employee information including around the office and on our online portal, including writing and distributing the company monthly newsletter

• Working with the central team for global compliance reporting

• Contributing to making Sentric a great place to work, including engagement and CSR initiatives

• Aligning initiatives with our London office where possible, to ensure a consistent experience for employees across both locations

What we’re looking for:

• Proven demonstrable experience within a similar position

• You demonstrate the ability to juggle a busy workload, multiple high-priority tasks and most importantly stay calm under pressure

• You have great attention to detail, are highly organised and have a methodical approach to work

• You have excellent written and verbal communication skills

• You are confident working both autonomously and as part of a team

• A good working knowledge of Google Docs, Slides and Sheets - experience of using Slack would be a bonus

• You are positive, sociable with a practical approach to problem solving

What you’ll get:

• The opportunity to be part of a great team, who play a central role within the organisation

• A wonderful, friendly & inclusive working environment

• Opportunities for personal and professional development

• A supportive team who values creativity, collaboration and respect

• Being part of a culture that celebrates success and supports you through challenges

• A role where your ideas and contributions genuinely make a difference

SET THE TONE WITH US

Working at Believe means having individual and collective impact in a fast-growing company!

At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry.

We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world.

We have two hearts at Believe - our People and our Artists.

We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive.

ROCK THE JOB

•25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years)
•1 day off for your birthday
•1 day off to move house each year
•Salary sacrifice pension with matched employer contributions up to 10%
•Life Assurance and Group Income Protection Plan
•Optional Private Medical Insurance (BIK)
•Enhanced Employee Assistance Programme
•Access to Eutelmed, a digital mental health and well-being platform offering sessions with experienced psychologists
•Tailor-made training and coaching programme

SING IN HARMONY

•Ambassador programme: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet.

Believe / Believe Music Publishing / Sentric Music strongly promotes equal treatment regardless of race, ethnicity, nationality, gender, sexual orientation, socio-economic status, age, marital or civil partner status, pregnancy or maternity, physical abilities, religious beliefs, political beliefs, or other ideologies.

This role is based in Liverpool. You must have the right to work in the UK otherwise your application will not be considered.