Office/ Helpdesk Administrator
Nuevo Plumbing and Mechanical Ltd · Melton Mowbray, ENG, GB
Apply directly on Nuevo Plumbing and Mechanical Ltd’s careers site — no account needed.
About the role
Office Administrator / Helpdesk assistant - Nuevo - Facilities Management
12-5pm Monday to Friday
Location: Pera Business Park, Melton Mowbray (Please note, this is an on-site role not working from home/ remote)
Nuevo, a trusted leader in facilities management, building maintenance, compliance management, and 24/7 helpdesk solutions, is seeking an enthusiastic Office Administrator / helpdesk assistant to join our team. We are a growing company that operates both locally and nationwide, providing tailored solutions to our clients.
We’re looking for a dedicated and polite individual with a strong work ethic who is ready to grow alongside us. **Please apply only if you meet both the experience and personal attributes required.**
**Responsibilities:**
- Answer and manage incoming calls, assisting clients and supporting our office team.
- Provide support to our helpdesk, engineers, and sub-contractors.
- Liaise with suppliers and clients for smooth operations.
- Review and process jobs on our FM software. (On the job training)
- Use office software, including Microsoft Word and Excel, and our helpdesk FM software (training provided).
- Assist with out-of-hours calls and emails, as needed.
**Additional Duties:**
- Support senior management with tasks.
**Requirements:**
- Positive, loyal, and professional attitude.
- Ability to work independently and as part of a small team.
- Polite and professional telephone manner.
- Minimum of 2 years of experience in an office/administrative role.
- GCSE Grade C/4 or above in Maths and English.
- Proficiency in Microsoft Word and Excel.
- Adherence to a casual/smart dress code.
**What We Offer:**
- Friendly, supportive, and growth-focused work environment.
- Opportunities for career advancement and performance-based pay progression.
- Participation in work trips and events throughout the year.
- PAYE contract following a successful 3-month probation period.
Pera Business park:
- Free gym facilities at Pera Business Park.
- Free onsite parking.
- Onsite cafe.
- Onsite pool table and table tennis table.
- Chillout areas
Ready to join us?
If you’re an experienced administrator/ helpdesk assistant with the attitude and ambition we value, we’d love to hear from you.
Please apply through indeed or email adam@nuevosupport.co.uk CC, belinda@nuevosupport.co.uk your CV and cover letter.
Candidates without a CV attached will not be contacted for this position.
Check u out www.nuevogroup.co.uk
Job Type: Part-time
Pay: From £12.71 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Melton Mowbray LE13 0PB: reliably commute or plan to relocate before starting work (required)
Language:
- English (required)
Work Location: In person
Description sourced from the public Indeed listing — this role isn't indexed from the company's career page yet.
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