Pre-Sales Engineer

The Pre-Sales Engineer plays a critical role in helping customers solve complex processing challenges. Combining technical expertise, application knowledge, and solution design skills, you will work alongside customers and sales teams to develop tailored processing solutions that improve operational performance and deliver measurable value.

From product demonstrations and performance validation to system design and solution development, you will be a trusted technical advisor throughout the customer journey.

Key Responsibilities

You will:

• Support the consultative sales process as a technical and application expert.
• Analyze customer processes, production requirements, and desired outcomes to develop tailored solutions.
• Prepare technical specifications, solution designs, performance analyses, quotations, and supporting documentation.
• Design and evaluate processing systems, layouts, and integrated solutions, including third-party equipment where required.
• Conduct product demonstrations, field trials, testing, validation activities, and performance optimization projects.
• Analyze processing performance, equipment utilization, and operational data to identify opportunities for optimization and continuous improvement.
• Provide technical guidance on equipment configuration and application performance.
• Deliver technical presentations, webinars, customer workshops, and reference visits.
• Support Sales and Service teams through application training, troubleshooting, and customer-facing technical support.
• Assess technical, operational, and commercial requirements to recommend solutions that balance performance, reliability, scalability, and cost-effectiveness.
• Conduct design reviews with cross-functional teams and support the successful handover of awarded projects to implementation teams.
• Maintain solution documentation, standard specifications, and application resources within central systems.
• Monitor industry trends, customer needs, and competitor capabilities to support solution development and business growth.
• Share knowledge, best practices, and application expertise across the wider TOMRA Food organization.

Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.

• Bachelor’s degree in Engineering, Technology, Automation, or equivalent industry experience.
• Experience within Agri-Tech, food processing, automation, material handling, or equipment-related industries.
• Experience supporting customers through sales, applications, service, technical support, or solution development.
• Experience working in sales, service, or other customer-facing technical roles.
• Ability to analyze operational data and recommend appropriate technical solutions.
• Experience preparing technical documentation, specifications, and customer presentations.
• Experience with system design, process evaluation, and equipment integration.
• Knowledge of CAD and design software such as AutoCAD, Inventor, SolidWorks, or similar tools.
• Structured approach to problem-solving and decision-making.
• Ability to manage multiple priorities and deadlines.
• Customer-focused approach and effective communication skills.
• Valid work permit/visa status where required.
• Ability and willingness to travel up to 30% within the EMEA region.
• Valid driving license without restrictions.

If you don't meet every single requirement, we encourage you to apply. At TOMRA, we recognize that diverse perspectives drive innovation and success. You may be just the right candidate for this or other roles.

What we offer:

• Premium Equipment – Latest laptop, mobile phone, PPE & professional workwear
• Up to 10% Annual Bonus – Performance-based STI tied to your success & company goals
• 100% Company-Paid Extended Life Insurance: In case of death & permanent disability
• Extra - Private health insurance affiliation offered at discounted rate
• Flexible Hybrid work - policy allowing modern work-life balance
• All Travel Covered – Expenses + full travel insurance paid by TOMRA
• Great Time Off - 29 calendar days as holidays in accordance with our CBA
• Long-Term Rewards – Jubilee recognition every 5 years
• Continuous Learning – Tailored training & development via TOMRA Learn
• Team Fun – Regular social activities & events with great colleagues

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.