Principal Systems Operations Manager

About the Role

We are seeking a results-oriented Principal GTM Systems Manager to join the Revenue Operations organization at Outreach. This strategic, hands-on individual contributor role sits at the intersection of Sales, Finance, Deal Desk, Order Management, Enablement, and Business Systems, and is responsible for translating GTM strategy into scalable processes and well-orchestrated systems.

The Principal GTM Systems Manager role is highly hands-on and owns execution of the day‑to‑day reliability, optimization, and scalability of the revenue tech stack. This role ensures that sales and customer success operate seamlessly to support efficient revenue execution, accurate reporting, and strong rep productivity.

This role is also accountable for leading the delivery of new project identified as key priorities for the revenue operations such as the implementation of a new quoting system, the implementation and improvement of data flows and signals that are powering AI GTM plays.

This role requires the ability to architect, orchestrate systems, data flows, automation, and optimize the GTM tech stack. In close partnership with Enablement, you will help ensure enablement tooling, and workflows reinforce the intended sales motions and are governed for adoption, quality, and scale.