Product Owner - Onboarding

At bunq, we’re on a mission to deliver the smoothest onboarding experience to our users. As Product Owner - Onboarding, you’ll take charge of creating an effortless sign-up and verification process, ensuring that every new user can set up their account quickly, securely, and with ease. From personal users at any life stage to those encountering challenges like compliance holds, your focus is on crafting a seamless onboarding experience that sets the stage for trust and satisfaction with bunq 🌈

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Take ownership:

As the Product Owner - Onboarding at bunq, you’ll directly support the fulfillment of our 5-minute onboarding promise for our users’ personal accounts. Specifically, you’ll be in charge of:

• Delivering a seamless onboarding experience by creating smooth and intuitive sign-up and verification flows, enabling our users to set up and actively continue using their accounts

• Owning the entire onboarding funnel mechanics including OTP and address validation, as well as failed checks optimization

• Continuously analyzing and addressing issues our end user - Eva faces during the onboarding flow to consistently improve their experience and remove any friction

• Using AI and to analyze, automate and improve the entire onboarding journey