Sales Support Executive
Eurofins · Navi Mumbai, MH, India
Apply directly on Eurofins’s careers site — no account needed.
About the role
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Provide data and guides to help the sales team
- Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Keep record of sales trends
- Liaise with account managers to develop specific sales strategies
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
- Suggest sales process improvements
Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, Food Technology, Biochemistry, or a related scientific discipline.
Skills
- Lead Generation
- Negotiation
- Jira
- Confluence
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