Senior Manager - Business Platinum Product Management

American Express Global Commercial Services (GCS) is a global leader in Commercial Payment Solutions, helping businesses of all sizes succeed through innovative products, trusted partnerships, and exceptional customer experiences. When our business customers thrive, so do we.

The American Express Business Platinum® Card is the flagship premium business charge product within GCS, representing a significant contributor to the business's growth and revenue. Known for its premium brand, world-class service, and differentiated portfolio of travel and business benefits, Business Platinum delivers meaningful value to Card Members throughout their business journey.

We are seeking a Senior Manager – Business Platinum Product Management to help drive the continued growth of the Business Platinum Card by developing acquisition-focused strategies and delivering differentiated partner benefits that enhance the Card Member experience. This individual will work closely with Acquisition Marketing, Customer Marketing, the U.S. Small & Medium Enterprise (US SME) team, and Strategic Business Services (SBS) Partnerships to bring new embedded partner benefits to market while optimizing an existing portfolio of premium benefits.

This highly visible role requires strong strategic thinking, cross-functional leadership, and exceptional execution skills to successfully navigate a broad range of stakeholders and initiatives. The ideal candidate is a proactive, customer-focused problem solver who thrives in a collaborative environment and is passionate about delivering innovative experiences that drive customer acquisition, engagement, and long-term value

Required Qualifications

• 5+ years of experience in Product Management, Product Strategy, Marketing Strategy, or a related discipline.
• Excellent verbal and written communication skills with the ability to influence audiences at all levels of the organization.
• Demonstrated ability to independently manage multiple workstreams and competing priorities in a fast-paced environment.
• Customer-first, solutions-oriented strategic thinker with strong attention to detail.
• General manager mindset with financial acumen and marketing knowledge.
• Strong project management skills with a proven ability to lead complex initiatives from strategy through execution.
• Demonstrated success influencing cross-functional stakeholders and driving alignment across matrixed organizations.
Passion for solving customer problems and the confidence to challenge the status quo.

Preferred Qualifications

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .