Senior Network Operations Officer West

Organisation/Entity: Transport For NSW
Job category: Projects

Job location:
Parramatta, NSW, AU, 2150

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Job reference number: 109884
Employment type: Permanent Full-Time
Salary range: $111560.0-$117737.0
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You enjoy solving problems in a complex environment to deliver the best outcomes for millions of people.

You'll tackle challenges head-on, utilising your technical expertise to build sustainable, innovative, and resilient solutions from start to finish.

In this role, you'll:
Join our Network Operations team where you will play a key part in improving the performance, safety and efficiency of the NSW road network, supporting initiatives that help keep people and goods moving across our Western Sydney region.

You'll work alongside a broad range of stakeholders to deliver effective network outcomes, balancing operational requirements, customer needs and safety considerations. Through your contribution, you'll help shape practical solutions that support the ongoing performance of the transport network.

You'll be involved in network improvement projects, operational planning activities and the delivery of initiatives that enhance the way the road network functions. You'll also support responses to planned and unplanned events, helping to ensure the network operates as effectively as possible.

You will:

• Identify and implement initiatives that improve network performance, efficiency and safety outcomes.
• You’ll review traffic signal designs and provide specialist recommendations to support effective and compliant network operations.
• Develop and implement traffic signal and SCATS operational strategies that enhance traffic flow and road safety outcomes.
• Review network changes and provide recommendations that support operational effectiveness.
• Conduct site inspections, audits and operational assessments to inform decision-making.
• Prepare reports, briefings and technical documentation to support project and operational outcomes.
• Collaborate with stakeholders across government, local councils and industry to achieve shared objectives.
• Support the delivery of network improvement projects within agreed scope, standards and timeframes.
• Assist with event and incident planning, response and operational activities when required.

This is a permanent full time position offering hybrid working options from our Parramatta office. Please note that whilst this is not a shift work position, this role will involve working outside of standard business hours, including some weekends and public holidays due to the operational nature of this team. Attractive overtime and penalty rates will apply in line with our Award.

For more information on this position and business unit, view the role description and information pack.

About you

You are an experienced traffic or engineering professional with a strong understanding of road network operations, traffic signal systems and/or network performance principles. You bring demonstrated experience working within complex operational environments and are motivated by the opportunity to improve outcomes for road users and communities across NSW.

You are naturally analytical and enjoy investigating issues, interpreting information and identifying practical solutions. You thrive in environments where priorities can shift, bringing a proactive mindset, sound judgement and a commitment to delivering quality outcomes. You communicate effectively with both technical and non-technical audiences and build credibility through your collaborative approach.

You are comfortable working with a broad range of stakeholders and value building productive relationships that support successful outcomes. You enjoy contributing to a positive team culture, sharing knowledge and working collaboratively to achieve common goals.

A tertiary qualification in a relevant discipline, or equivalent experience, will support your success in this role. Exposure to SCATS or a similar traffic management platform would be advantageous, although not essential.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Sunday 2 August 2026

For more information about this role, please contact ELLA.SCOTMAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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