Senior Product Research Manager

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for a Senior Product Research Manager. The right candidate will serve as a senior technical leader responsible for defining and executing complex product research initiatives that influence the design, development, and evolution of digital products. This individual contributor partners with Product Management, UX Design, Engineering, Analytics, and executive leadership to address high-impact product questions, establish research methodologies, and translate customer insights into recommendations that improve business outcomes.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Lead complex qualitative and quantitative research initiatives that inform product strategy, user experience, and business decisions across multiple digital product portfolios

• Partner with Product Managers, Product Designers, Software Engineers, Data Analysts, and business leaders to define research objectives, evaluate product concepts, and validate product direction

• Select and apply appropriate research methodologies, including usability testing, in-depth interviews, surveys, field research, diary studies, concept testing, and mixed-method approaches

• Analyze research findings from multiple sources to identify customer behaviors, unmet needs, usability issues, and emerging trends, translating insights into practical product recommendations

• Present research findings and recommendations to senior leadership and cross-functional stakeholders through executive presentations, workshops, and strategic planning sessions

• Establish and promote research standards, documentation practices, templates, and methodologies that improve the consistency, quality, and effectiveness of the Product Research function

• Serve as a technical advisor to Product Researchers by providing guidance on study design, research execution, analysis techniques, and interpretation of findings while fostering professional development through mentoring and knowledge sharing

• Evaluate emerging research methodologies, tools, technologies, and industry trends, recommending enhancements that strengthen research capabilities and improve decision-making across the organization

• Participate in the evaluation and selection of research vendors, platforms, and tools by assessing capabilities, conducting pilot evaluations, and providing recommendations

• Contribute to the development of long-term research roadmaps by identifying opportunities for future studies based on product priorities, customer feedback, emerging technologies, and evolving business needs

• Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company

• Abilitiy to travel overnight

Education and/or Experience

• Bachelor’s degree in Human-Computer Interaction (HCI), Human Factors, Marketing Research, Information Systems, Business, or a related field

• Eight (8) or more years of experience conducting UX research, product research, customer research, or market research

• Experience leading large-scale research initiatives supporting digital products, websites, mobile applications, or enterprise software

• Ability to synthesize large volumes of research data into clear, evidence-based insights that influence product direction and business decisions

• Expertise communicating complex research findings effectively through executive presentations, workshops, written reports, and stakeholder discussions

• Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications

• Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

• The noise level is generally moderate

Preferred Qualifications

• Experience with research platforms and integration of research findings with product analytics, experimentation, A/B testing, and customer behavior data

• Demonstrated contributions to research standards, frameworks, or organizational best practices

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• 
  Medical, Dental and Vision
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life & Disability Insurance
• Vacation, Sick, Personal Time and Company Holidays
• Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo