Service Now Developer

We are expanding our IT team and are looking for a ServiceNow Developer (ITSM) to support the ongoing implementation and evolution of our ServiceNow platform.

Strong knowledge on ITSM modules:

• Configure, customize, and maintain ServiceNow ITSM modules following ServiceNow best practices.
• Participate in the implementation of Incident Management, Problem Management, and future applications in ServiceNow.
• Gather, analyze, and translate business requirements into scalable ServiceNow solutions.
• Ensure platform configurations remain maintainable, upgrade-friendly, and aligned with ServiceNow standards.
• Maintain technical and functional documentation to ensure knowledge sharing and platform sustainability.
• Support end users during the rollout of new functionalities and provide guidance on platform usage.
• Collaborate closely with ServiceNow Business Analyst to continuously improve IT service management processes.
• Contribute to platform governance, quality assurance, and continuous improvement initiatives.
• Stay informed about new ServiceNow capabilities and recommend improvements that add value to the organization.
• Create dashboards whenever needed

What We’re Looking For:

• Minimum 3 years of experience with ServiceNow
• Experience with development and deployment in ServiceNow
• Experience in troubleshooting and problem-solving
• Knowledge of ITSM Service Now
• Strong analytical skills and solution-oriented mindset
• Good communication skills and team spirit

Requirements

• Bachelor’s degree in Computer Science or a related field
• English level B2–C1

Nice to Have:

• ServiceNow CSA certification
• Javascript, REST APIs and IntegrationHub
• ITIL Foundation