ServiceNow Technical Architect

Job Overview

We are seeking a dynamic and highly skilled ServiceNow Technical Architect to lead the design, development, and implementation of enterprise ServiceNow solutions. In this pivotal role, you will leverage your expertise in cloud architecture, system design, and service-oriented architecture to create scalable, efficient, and innovative IT service management platforms. Your energetic approach will drive project success, foster collaboration across teams, and ensure the delivery of cutting-edge digital workflows that transform organizational operations. This is an exciting opportunity for a passionate professional eager to shape the future of enterprise service management through technical excellence and strategic vision.

Responsibilities

• Lead the end-to-end architecture design of ServiceNow solutions aligned with business requirements and technical standards.
• Collaborate with stakeholders to gather detailed requirements and translate them into scalable system designs utilizing UML diagrams and architecture principles.
• Develop comprehensive integration strategies using APIs such as RESTful services, SOAP, and WCF to connect ServiceNow with diverse enterprise systems including Salesforce, Oracle, MySQL, MongoDB, and Microsoft SQL Server.
• Drive cloud-based implementations leveraging AWS, Azure, or other cloud platforms to enhance system scalability and resilience.
• Implement DevOps practices including CI/CD pipelines with Jenkins or Git for continuous integration and deployment of ServiceNow applications.
• Ensure adherence to best practices in software development lifecycle (SDLC), system security, identity & access management, and application performance tuning.
• Design and oversee scalable distributed systems employing microservices architecture, containerization with Docker or Kubernetes, and cloud infrastructure management.
• Maintain high standards for documentation using UML diagrams, design patterns, and system documentation to facilitate ongoing support and future enhancements.
• Promote agile development methodologies to accelerate project delivery while maintaining quality standards across all phases of solution development.

Experience

• Proven experience as a ServiceNow Technical Architect or similar role with extensive hands-on expertise in enterprise application architecture.
• Strong background in software development using JavaScript, Angular, React, C#,.NET frameworks, Python or Java for custom integrations and enhancements.
• Deep understanding of cloud computing concepts including cloud architecture design for scalable distributed systems on AWS or Azure platforms.
• Demonstrated proficiency with NoSQL databases such as MongoDB or DynamoDB alongside traditional SQL databases like MySQL, Oracle, SQL Server.
• Familiarity with web services protocols including RESTful API, SOAP, AJAX; experience integrating diverse enterprise applications via APIs.
• Knowledge of modern front-end frameworks like Bootstrap, Ember.js, Ext JS for building intuitive user interfaces within ServiceNow or related platforms.
• Experience working within Agile software development environments utilizing version control tools such as Git or SVN; familiar with CI/CD automation tools like Jenkins or Maven.
• Strong understanding of system design principles including scalability, high availability, fault tolerance and security best practices in cloud infrastructure environments.
• Excellent communication skills with the ability to translate complex technical concepts into clear strategies for stakeholders at all levels.

Join us in shaping innovative enterprise solutions that empower organizations worldwide!

Pay: Up to $70.00 per hour

Work Location: Hybrid remote in North Wales, PA 19454