Shipping Lead
Bertelsmann-Jobs · Valencia, , United States
Apply directly on Bertelsmann-Jobs’s careers site — no account needed.
About the role
Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.
- Oversee daily order processing through designated shipping/mailing systems
- Coordinate changes in shipping methods as instructed by Management
- Schedule pick-ups with various carrier/courier services
- Review, investigate and/or resolve issues with carriers regarding shipments
- Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management
- Monitor shipping area, stations and verify all packages are processed accordingly
- Delegate and instruct shipping personnel while maintaining a high level of service and productivity
- Participate and contribute in process improvements and adhere to the Quality Management System
- Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment
- Must be available and willing to work in Valencia, California
- Effective communication/comprehension skills – verbal and written form
- Math skills – Ability to add, subtract, multiply and divide accurately
- Familiar with commonly used practices, concepts and procedures within field
- Ability to present information and respond to questions from management and other departments in a timely and accurate manner
- Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions
- Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools
- Ability to work independently and oversee production with minimal supervision
- Attention to detail and perform multi-tasks successfully
- A certain degree of creativity and innovation is required
- High school diploma or GED preferred but not required
- Previous experience with leading or supervising a team with a minimum of 2 people
- 2 year minimum of work experience in fulfillment/warehouse environment
- Operate lift trucks and pallet jacks
- Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally
- Must be able to perform assigned work in a standing posture for extended periods
- Pay range for Valencia, CA: $20.81 - $22.81 per hour.
- Medical, Dental, Vision, Life Insurance, and Disability Pay.
- 401(k) with company matching up to 6%.
- Paid Time Off, including paid holidays.
- Flexible Spending Accounts.
- Voluntary benefits such as legal and financial assistance, pet insurance, and more.
- Employee Assistance Program.
- Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
- Commuter benefits.
- Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here .
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
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