SO_Cloud Infra Operations Specialist

Roles & Responsibilities:

• Monitor infrastructure performance, capacity, and reliability using Prometheus, Grafana, and related observability tools.

• Implement security hardening, compliance controls, and patch management across cloud and on-premises environments.

• Automate infrastructure provisioning and configuration using IaC tools such as Terraform and Ansible.

• Manage password rotation and credential updates for OpenStack services (Keystone, Nova, Neutron, Glance, Cinder, Horizon), ensuring policy compliance and minimal service disruption.

• Plan and execute security patches, hotfixes, and upgrades across OpenStack controller and compute nodes, including validation and rollback readiness.

• Perform vulnerability assessment and remediation through security scanning, risk prioritization, and corrective actions.

• Configure and support Azure Single Sign-On (SSO) using Microsoft Entra ID (Azure AD), including application onboarding, role mapping, and access management.

• Troubleshoot SSO-related issues such as authentication failures, federation problems, certificate renewals, and identity synchronization.

• Implement and manage Conditional Access Policies, Multi-Factor Authentication (MFA), and identity governance controls.

• Troubleshoot complex infrastructure issues, perform Root Cause Analysis (RCA), and ensure timely incident resolution.

• Support Disaster Recovery (DR) and business continuity initiatives.

• Maintain technical documentation, including architecture diagrams, automation workflows, and SOPs.

• Collaborate with global teams to standardize, automate, and optimize infrastructure operations

Educational qualification:

• B.E (IT or Computer Science) or Equivalent.

Experience:

3-5 Relevant Experience

Mandatory/requires Skills:
Strong knowledge of OpenStack components: Nova, Neutron, Swift, Keystone, Horizon, Glance, and Cinder.

• Hands-on experience in password rotation, credential management, patching, and vulnerability remediation across OpenStack and Linux environments.

• Experience with Azure SSO administration using Microsoft Entra ID (Azure AD) and authentication protocols such as SAML, OAuth, and OIDC.

• Knowledge of Conditional Access, MFA, and identity/access management best practices.

• Experience with cloud platforms such as Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP).

• Proven expertise in Infrastructure as Code (IaC) using Terraform and Ansible.

• Scripting skills in Bash, Python, or PowerShell for automation and orchestration.

• Strong Linux administration skills (RHEL preferred), including package management, troubleshooting, and log analysis. - Good to have.

• Experience with monitoring and logging tools such as Grafana, Prometheus, ELK, and Loki.

• Good understanding of networking concepts (DNS, DHCP, routing, firewalls, load balancing) – Good to have.

• Familiarity with Docker and Kubernetes – Good to have.

• Strong analytical, troubleshooting, problem-solving, and communication skills.

Preferred Skills:

· Certifications in Linux, Cloud Platforms (Azure/AWS/GCP), or DevOps tools.

· Exposure to CI/CD practices and Git-based automation pipelines.