SOC Analyst

• Security Monitoring and Response: Perform real-time proactive security monitoring, detection and response to security events and incidents from the various SOC entry channels (SIEM, Tickets, Email and Phone).
• Incident Categorization: Categorize and assist with resolution of incoming security events and raise necessary incidents after a thorough quality check of the event data.
• Incident Analysis: Conduct thorough checklist-based investigation of security events generated by detection mechanisms such as SIEM, IDS/IPS, AV, EDR.
• Incident Escalation: Based on the security incident severity, escalate to service support teams, Tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution.
• Incident Resolution: Work independently or closely with Tier 2 and core support, providing adequate information about incidents required for resolution.
• Incident Management: Participate in security incident management and vulnerability management processes.
• Operational Improvements: Recommend enhancements to SOC processes & procedures.
• Documentation: Ensure clear and concise documentation of analyzed security incidents adhering to SOC internal

• University degree in Information Security/ Computer Science/ Information Technology.
• Previous experience in Security Analysts or similar position.
• Broad awareness of cybersecurity events, threats and actors, including trends and emerging systemic risks, MITRE ATT&CK, MITRE DEF3ND.
• Understanding of basic security principles with an understanding of malware, threat.
• Good understanding of Operating Systems, Virtualization technologies, Network Devices, Cloud computing concepts, Web Proxies, Firewalls, Intrusion Detection/Prevention Systems, Antivirus/EDR Systems, Data Loss Prevention, Vulnerability Assessment tools, PCI DSS, ISO 27001.
• Strong understanding of security incident management and response, malware management and vulnerability management processes. Knowledge of TCP/IP Protocols, network analysis, network/security applications and common Internet protocols and applications.
• Demonstratable hands on skills for Microsoft Defender suite, Azure, Sentinel, Splunk.
• Excellent English language knowledge, proficiency in Microsoft Office Applications, case management and ticketing systems.
• Good communication skills, result orientated, high sense of responsibility, preciseness.
• Excellent verbal and written English: Required for communication across our international locations.

• Monthly gross base salary from 2000 to 3700 EUR, depending on your level of expertise
• Hybrid way of working based on your preferences, with access to a cozy office in the center of Riga whenever needed.
• Family-oriented company values and a healthy work-life balance, including 4 additional vacation days, birthday leave, the "Happy Land" space for children in the office, and more.
• Individual development and learning plan, including an annual budget for external training.
• Comprehensive health insurance, including dental and sports coverage.
• Opportunity to work in a trusting and supportive team environment, where your ideas and initiatives are welcomed and encouraged.
• Friendly, multicultural, and collaborative colleagues.

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