Specialist, Account Management
Delivery Hero · Phnom Penh, , Cambodia
Apply directly on Delivery Hero’s careers site — no account needed. You’re early — this listing comes straight from the source, before the big boards.
About the role
- Act as the main contact person for our top vendors, identify and troubleshoot problem areas and build a strong loyalty between foodpanda and the restaurant owners
- Renegotiate commission / exclusivity with Vendors to support revenue stream
- Coordinate with vendors to get monthly deals and promotions
- Contact restaurants with high fail rates to reduce the find out the reasons and to see where we can assist vendors to reduce the fail rates
- Collaborate with different departments to improve vendor’s performance and solve problems
- Coordinate and participate in offline events
- Provide operational and administrative support for the business
- Assist City Manager with delegated ad-hoc tasks
- Bachelor’s degree in Business Administration, or a related field
- At least 2-3 years of account management experience
- Ability to communicate effectively across geographical and cultural boundaries & to navigate in large matrix organizations
- Strong analytical, problem solving, and strategic planning skills
- Ability to manage internal & external stakeholders efficiently
- Excellent verbal and written communication skills in English and competent presentation skills
Skills
- Negotiation
- Jira
- Confluence
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