Support Engineering Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Support Engineering Lead based in Canada.

This role offers the opportunity to lead and scale a high-performing technical support organization within a fast-growing technology environment.
You will combine technical expertise, leadership, and operational excellence to improve customer experiences and resolve complex challenges.
The position sits at the intersection of engineering, product, and customer success, providing meaningful influence across the organization.
You will guide a team of Support Engineers while building processes, tools, and systems that enable global support operations.
This is an ideal opportunity for a hands-on technical leader who enjoys solving complex problems and developing teams.
You will contribute to the evolution of a platform focused on trust, security, and innovation in the digital ecosystem.