Team Lead Account Management - Local Shops - Oman

Role Summary

We are looking for a Team Lead Account Management - Local Shops to join our team in Oman and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.

What’s On Your Plate?

• Monitor and maintain partner order growth, net fail rate and net take rates, through team priorities
• Produce metrics which provide visibility on the progress of work assignments and team performance.
• Ensure achieving the monthly NCR and account management targets.
• Responsible for commission renegotiations.
• Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
• Monitor, guide and manage the team for optimum performance.
• Collaborate with the team to accomplish all daily tasks on time with a high level of quality.
• Handle communication with the team, live meetings, email correspondence, reporting, etc.
• Assign and monitor the tasks to complete appropriate work assignments.
• Management for reporting and support.
• Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated.
• Lead on new projects, initiatives required across the Local shops
• Monitor overall departmental OKR progress, identify gaps against targets, and develop strategies to ensure successful achievement of key results.
• Recognize and appreciate team members for strong performance, while supporting those who are behind through structured improvement plans.
• Conduct monthly one-on-one connects with team members to strengthen leadership effectiveness, team accountability, and reporting discipline.

What Did We Order?

• Bachelor’s Degree within Business Administration or any other related field.
• Minimum of 5 years of experience within Sales and being able to set targets.
• Leadership & Team Management Skills is a must
• Negotiation Skills.
• Problem Solving Skills.
• Decision Making Skills.
• Planning and Organizing Skills.
• Ability to meet deadlines and be flexible in working.
• Fluent in both languages Arabic and English.
• Communication skills (Written and Verbal).
• Excel & Data Analysis Skills.