Team Lead - Content & Onboarding
Delivery Hero · Dhaka, , Bangladesh
Apply directly on Delivery Hero’s careers site — no account needed.
About the role
Key Responsibilities
Lead and manage incubation and content team members, ensuring SLAs and quality standards are met.
Oversee the 60-day vendor incubation journey and ensure achievement of key metrics, including javelin.
Ensure accurate menu creation, timely updates, and dish-level photography in line with SOPs.
Train vendors on tablet operations, order fulfillment, operating hours, and payment and billing processes.
Support deal sourcing and early-stage testing of pricing, promotions, and go-to-market initiatives.
Conduct regular quality checks to improve content accuracy and customer experience.
Track performance and prepare reports using advanced Google Sheets, Excel, PowerPoint, and Google Slides.
Collaborate with cross-functional teams to share insights and improve incubation and content processes.
Skills
- Excel
- SQL
- Python
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